Customise CRM - Support and accelerate your business

Maximizer CRM facilitates business agility by supporting customisation at every level and evolving as you grow your business. Leverage web services, industry standards and an interface customisation utility to create the right environment to drive higher adoption and great CRM success.
 

Take Advantage of Industry Standards 

• Web services
• COM library with over 35 objects, 900 functions, and data streams that open up the full power of Maximizer CRM to other applications
• Visual Studio.NET  
• ODBC driver to maintain data integrity even with remote users
• Visual Basic® & Visual Basic .NET
• NET Assembly  
• SP.NET, Java, Java Script, C# 
• OLE and ActiveX®
• Access, Delphi and Visual 
• DDE to transfer data to applications such as Word, Excel or WinFax
• C++® 
• XML for seamless data transfer
• Use direct, native SQL updates for industry-standard coding and faster customisation 

Designed from the Ground Up for Customisation

With the Customisation Suites, IT professionals have everything they need to integrate, customise and extend the power of Maximizer CRM – whether for web or Windows desktop users.

• Web Services: for standardised integration over HTTP.
• Interface Customisation Utility: Easily change system field labels to support your own processes, naming, and industry (for example, change Company to Hospital for all records).
• Documentation: Detailed documentation, including data and table structures. 
• Code examples: VB.NET and C# examples for creating custom program behaviors, windows, and integrating with other applications. 
• Hooks & Triggers: Hooks to the Address Book, Calendar, Customer Service, Notes, Opportunities, Phone and User-Defined Fields.

Model Business Best Practices

• Integrate and Add Windows: Create additional windows to display information from other applications (such as accounting, inventory). Use the Accounting API to integrate with other accounting programs.
• Custom Tabs & Actions: Add custom tabs and action menu items to existing dialog boxes; customise menu items, toolbar and window captions. 
• Wizard Tools: Use step-by-step wizards to create unique data entry forms with custom fields.

Integrate With Other Front and Back-Office Applications

• Synchronise: Using XML, synchronise data from other applications in real time or at regularly scheduled intervals, such as nightly or weekly.